Terms & Privacy

Company Name: LONDON DOC LIMITED

Company Registration Number: 08554776

Official Address: 62 Camden Road, NW1 9DR LONDON, United Kingdom

Return Policy of My Meat Shop Business

At My Meat Shop Business , we are committed to providing our customers with the highest quality halal meat products. However, we understand that unforeseen situations may arise. If you are not completely satisfied with your purchase, we are here to help.

Right of Withdrawal

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

Return Process

To make a return, please follow these steps:

  1. Contact our customer service at  info@mymeatshop.co.uk or +442035763701 to inform us of your intention to return the product. Please mention your order number and the reasons for the return.
  2. Once your return request is approved by our team, we will provide you with return instructions, including the address to send the returned item.
  3. Prepare the item for return, ensuring it is well-packaged to prevent any damage during shipping.
  4. Send the item to the provided address. We recommend using a traceable delivery service, as we cannot be held responsible for items lost or damaged in transit.
  5. Once the item is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

If your return is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a certain number of days.

Non-Returnable Items

Please note that certain types of goods are exempt from being returned, including perishable items such as food. We do not accept returns for products not in their original condition, damaged, or missing parts for reasons not due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at info@mymeatshopbusiness.co.uk and send your item to the provided return address.

For more information, questions, or comments, feel free to contact our customer service at  info@mymeatshopbusiness.co.uk or +442035763701. We are dedicated to ensuring your satisfaction at My Meat Shop Business.

Customer Service Email or Phone Number:
Email:  info@mymeatshopbusiness.co.uk
Phone: +442035763701