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Privacy Policy

Privacy Policy for mymeatshopbusiness.co.uk

Last Updated: 09/11/2024

At mymeatshopbusiness.co.uk, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Data Controller
London Doc Ltd is the data controller responsible for your personal information under this Privacy Policy. For questions or concerns, contact us at:

2. Data We Collect
We collect and process personal data to provide you with the best possible service. This may include:

  • Identification Data: Name, company name, VAT number, company registration number
  • Contact Details: Email address, phone number, billing and delivery addresses
  • Financial Information: Payment details (processed securely by third-party providers)
  • Usage Data: Information about how you use our website (e.g., pages visited, time on site)

3. How We Use Your Data
We use personal data for the following purposes:

  • Order Processing and Fulfillment: To handle orders, payments, and deliveries
  • Account Management: To create and maintain your account, including trial periods and subscription packs
  • Customer Service: To respond to inquiries and support requests
  • Marketing: To inform you of new products, special offers, or updates (only with your explicit consent)
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations

4. Legal Basis for Processing
We process personal data based on the following legal grounds:

  • Contractual Necessity: Data needed to perform our obligations (e.g., order processing)
  • Legitimate Interest: To improve our services, detect fraud, and enhance user experience
  • Consent: For direct marketing communications (where required)

5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Account data is stored while your account is active, and we regularly review and update data retention policies.

6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular audits.

7. Data Sharing
We only share personal data with third parties under specific circumstances, such as:

  • Service Providers: Payment processors, delivery couriers, IT support providers
  • Legal Obligations: To comply with legal requirements or government requests
  • Business Transfers: In the event of a merger, acquisition, or asset sale

8. Your Rights
Under GDPR, you have certain rights regarding your personal data:

  • Access: You may request a copy of your personal data we hold
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your data where no longer necessary
  • Restriction: Request restriction of processing in certain cases
  • Objection: Object to processing based on legitimate interest
  • Data Portability: Request transfer of data to another service provider
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@mymeatshopbusiness.co.uk.

9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies collect information such as browsing data and preferences. You can control or disable cookies in your browser settings. For more details, see our Cookie Policy.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Information
If you have questions about this Privacy Policy or wish to make a complaint, please contact our Data Protection Officer at: